Due to your excellent knowledge of software applications you can improve our business operations to an unprecedented level!
As an Application Manager you...
► ... determine whether the software solutions in the company are sufficient for their business requirements and identify possible application solutions
► ... create, develop and oversee protocols and procedures for its usage for any new application that is introduced to the organization
► ... may also provide training to the users once these standards are developed
►... educate users how to best use the applications in the portfolio in support of the business processes they’re tasked with
►... provide technical support and problem resolutions related to the business application software systems. Whenever there is a problem with the software, you will review the issue and come up with a solution.
►... manage the overall supplier relationship (w.r.t the application) and focus on future roadmaps, application lifecycle, system requirements, 2nd- and 3rd-level support etc.
► Because this job requires identifying problems and assessing potential application solutions, you need to have a strong analytical mind and problem-solving skills.
► Sometimes, the solutions you come up with will require detailed analysis and creative thinking.
► You should also be a good communicator, to be able to share your findings and suggestions with senior leadership.
► You also will benefit from developed customer service skills and patience when teaching new tools to users.
Furthermore, you have:
►a bachelor or master degree in software development or IT;
► at least 3 years of working experience;
► familiarity with project management principles;
► experience with information system troubleshooting;
► the ability to communicate technical information to a non-technical audience;
► experience with leading and facilitating training;
► highly self-motivated skills: you are directed and change-oriented;
► the ability to handle confrontation with appropriate grace, professionalism, cordiality, and firmness, and manage/resolve disputes appropriately .
► Flexible working hours in central locations in Berlin or Amsterdam
► Have fun at work: Look forward to joining an international, innovative company used to making decisions quickly, giving everybody the freedom to act, with a relaxed and motivating culture and a dynamic, friendly team that welcomes you
►Life-long learning: At LYNX we give everybody the means to learn, grow and continue on your personal development journey.
► The possibility to get involved: We value your ideas and opinions. Together we build a team that is looking to grow and searches for optimal solutions.
► We offer an attractive compensation and participation in our bonus system.
► At LYNX our cook provides everybody with snacks, beverages and creative lunches.
► Our team is united through our joint values Trust, Reliability and Initiative.
► A healthy balance between professional, driven work and a family-like company culture.
► Benefits like a company pension scheme, free lunch etc.
We look forward to your application! Send your resume and motivation letter to Maria Rumyantseva.